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Which two features should you use to meet the customer exchange requirements? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Case management
B. Customer credit
C. Document handling
D. Quality order
E. Quarantine order
You need to determine chain applications are required for the Alpine SKi House solution. Which Dynamics 365 apps should you use?
A. Dynamic J65 Finance, Dynamic 365 Supply Chain Management. and Dynamics Project Operations
B. Dynamics 365 Finance. Dynamics 365 Supply Chain Management. and Dynamics 365 Commerce
C. Dynamics 365 Finance and Dynamics 363 Supply Chan Management
D. Dynamics 365 Supply Chain Management and Dynamics 365 Commerce
E. Dynamics 365 Finance. Dynamics 365 Project Operations, and Dynamics 365 Commerce
You must meet the call center phone system requirements for new customers. What should you use?
A. Workflow
B Guides
B. Remote assist
C. Power Automate
You need to configure the customer service representative’s screen to meet the requirements. Which three features must be configured? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Funnel
B. Favorites
C. Charts
D. Workspaces
E. Security
You must meet the requirements for frequently asked Questions (FAQs). Which two features are required? Each correct answer presents part of the solution. NOTE: Cacti correct selection is worth one point.
A. Power Apps app
B. Remote asist
C. Power Virtual Agents
D. Microsoft Dataverse
E. Azure Data Lake